Eventbrite vs RegFox: Capped Per-Registrant Fees Compared

If you are weighing Eventbrite vs RegFox, the short answer is this: Eventbrite charges a percentage that climbs with your ticket price and never stops, while RegFox charges a small per-registrant fee that is capped, so it stays flat as prices rise. On a cheap ticket the gap is modest. On a pricey one it is the difference between handing over 8 percent and handing over 4. This guide runs the actual maths at four price points, shows where RegFox's cap kicks in, and is honest about the one thing Eventbrite still does that RegFox does not. All fees below were re-checked against both providers' current pricing pages.

How the two fee models actually work

The reason Eventbrite and RegFox feel so different at checkout is that they are built on opposite ideas about how to charge you. Eventbrite takes a slice of every ticket. As of 2026 that slice is 3.7% plus $1.79 in service fees per paid ticket, with 2.9% on top for payment processing, and crucially there is no per-ticket cap. The more your ticket costs, the more Eventbrite earns from the same transaction, forever.

RegFox flips that. Its Standard plan carries no monthly subscription and charges 99 cents plus 1% per paid registrant, capped at $4.99, with standard card processing of 2.9% plus 30 cents through Webconnex Payments on top. The 1% is tiny, and because the whole per-registrant fee is capped at $4.99, it physically cannot run away from you on high-value registrations. RegFox also sells a Premium tier ($1.99 plus 1%, capped at $5.99) and a Professional plan at $499 per month that adds a custom domain, API access, single sign-on and a named account manager. Both platforms let you either absorb the fee or pass it to the buyer at checkout.

A capped fee has a ceiling. An uncapped percentage has ambitions. · credit: Braňo / Unsplash

Eventbrite vs RegFox: the fees at four ticket prices

Numbers settle this faster than adjectives. The table below shows the total fee, including payment processing, on a single paid registration at four common price points. RegFox figures use the Standard plan; Eventbrite figures use its standard organiser rate.

Two things jump out. First, RegFox is cheaper at every price point tested, and the gap widens as tickets get dearer. Second, look at that $500 row. RegFox's per-registrant fee would have been 99 cents plus 1% of $500, which is $5.99, but the cap chops it back to $4.99 before processing. That cap starts biting above roughly $400 a ticket, which is precisely where Eventbrite's uncapped percentage is doing the most damage. If you sell conference passes, galas or training courses, this is not a rounding error. Across 500 delegates on a $500 ticket, the fee difference is around $7,500.

A percentage with no ceiling is a great deal for the platform and a slowly tightening belt for the organiser.

A worked example: 300 delegates at $200

Averages hide the impact, so put real volume behind the rates. Say you sell 300 delegate passes at $200 each. On Eventbrite, each ticket carries 3.7% plus $1.79 in service fees ($9.19) plus 2.9% processing ($5.80), which is $14.99 a ticket, or roughly $4,497 across the 300. On RegFox Standard, each registrant is 99 cents plus 1% of $200 ($2.99, comfortably under the $4.99 cap) plus 2.9% plus 30 cents processing ($6.10), which is $9.09 a ticket, or about $2,727. Same event, same 300 people, and roughly $1,770 stays in your account instead of leaving it.

Push the ticket price to $500 and the cap does even more lifting, because RegFox's per-registrant fee freezes at $4.99 while Eventbrite's percentage keeps climbing with no ceiling. This is the core structural point: a capped fee has a known worst case, and an uncapped percentage does not. If you are budgeting a large or premium event months ahead, a fee you can predict to the cent is worth something on its own, quite apart from the raw saving.

Passing the fee on, and what it does to conversion

Both platforms let you push the fee onto the buyer rather than absorb it, and both make it tempting because it looks free. It is not free, it just moves the cost to the checkout screen. A higher final total nudges up cart abandonment, and under the FTC's all-in pricing expectations you need that total shown clearly and upfront anyway. The lower the fee you are passing on, the less it stings the buyer, which is a subtle second reason RegFox's capped model and flat-fee alternatives tend to convert better on higher-value tickets than an uncapped percentage bolted onto the price.

Where Eventbrite still earns its keep

Cheaper is not the whole story, and pretending otherwise would be dishonest. Eventbrite runs a genuine public marketplace: millions of people browse and search it looking for something to do, and your event can be discovered there without you spending a cent on ads. RegFox has no equivalent. It gives you a beautifully customisable, deeply branded registration page, but every visitor has to arrive because you sent them. Reviewers consistently rate RegFox higher on branding, form flexibility and support, while Eventbrite's real advantage is distribution.

It is also worth knowing what RegFox's higher tiers are for, so you do not overpay for headroom you will not use. The Standard plan already covers most organisers, with no monthly cost and the capped per-registrant fee. The Premium tier ($1.99 plus 1%, capped at $5.99) and the $499 per month Professional plan add things like a custom domain, API access, single sign-on and a named account manager, which matter to larger or more technical operations but are overkill for a straightforward paid event. Because RegFox runs on Webconnex Payments, your processing rate is the standard 2.9% plus 30 cents rather than a marked-up platform rate, which keeps the total predictable.

So the honest split is about where your buyers come from. If a meaningful share of your ticket sales comes from people stumbling onto your event inside Eventbrite's marketplace, its fees are partly buying you an audience, and leaving means replacing that discovery with your own marketing. If almost everyone arrives from your email list, your socials or your website, you are paying marketplace prices for a marketplace you are not really using, and RegFox's capped model will simply keep more of your money.

The third option: a flat fee that ignores ticket price entirely

There is a category both of these miss. RegFox's cap softens the percentage problem, but you still pay a fee on every single registration. A flat-fee platform removes the per-ticket charge altogether. eventcloud, for example, is $125 per user per month with zero per-ticket fees, and payments run through your own Stripe account, so the only transaction cost is Stripe's own processing of roughly 2.9% plus 30 cents. Your ticket price could be $25 or $2,500 and the platform's cut is the same: nothing.

The trade-off is straightforward and worth stating plainly. A flat subscription only makes sense once you are running enough volume for the per-ticket savings to outweigh the monthly cost. For a single small event a year, RegFox's pay-per-registrant model or even Eventbrite may work out simpler. The eventcloud pitch is not "cheapest", it is unlimited: your success is never a billing event, because selling more tickets never costs you more in platform fees. If you want to see how flat compares against percentage models in detail, our Eventbrite comparison lays it out.

So which should you choose?

Choose Eventbrite if marketplace discovery genuinely brings you buyers and your tickets are cheap enough that its percentage stays tolerable. Choose RegFox if you drive your own traffic, want a heavily branded registration experience, and sell mid-to-high-value tickets where its $4.99 cap does real work. And look hard at a flat-fee platform if you run events often and are tired of watching the fee line grow every time you raise a price or sell out a room. Run your own numbers first: our side-by-side comparison is the quickest way to see what your next event would actually cost.