Your Data Is Not a Hostage. Here Is the Exit.
Export every attendee with every answer, and every order, to Excel whenever you like. The file lands in your inbox, and your payment records already live in your own Stripe account.
- A column for every registration question
- Up to 10,000 orders per export
- Any team member can run one
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Big Numbers. Small Print Included.
- Every
- Answer in the Export
- A column for each registration question.
- 10,000
- Orders per Export
- Bigger event? Export one attendee type at a time.
- 50,000
- Rows per Import
- Excel or CSV, up to 20 MB, on a published event.
- 30
- Days Kept After a Lapse
- With a warning email seven days before deletion.
Every Other Way Out. No Ticket to Us Required.
Sessions, leads and money each keep their own records, and none of them needs a request to us.
Who Came to Each Session. In a Spreadsheet.
Every session keeps its own list: who booked it, who has it with their ticket and who came in, with a spreadsheet to download.
- Per session: the list lives on the session, not in the event-wide export
- Attendance: who came in, and when they first did
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Leads Belong to the Reps. You Get the Totals.
Each exhibitor's rep exports their own leads to Excel. You see the totals by person, day and hour, never the leads themselves.
- You choose what a scan shares: name and email unless you add more, and every attendee can see which companies scanned them
- Erasure reaches them: erasing an attendee deletes the leads reps captured by scanning them
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The Money Records. Already Yours.
Payments settle straight into your own Stripe account, on your own payout schedule, with Stripe's own reports. We never store an access token to it.
- Tickets as Stripe products: switch on product sync, and a resync adds the tickets you made earlier
- Net revenue on screen: Insights shows it per event, after the real Stripe fee
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The Front Door Works Too. Bring Your List.
Moving from another platform, or holding a list a partner sent over? Every row becomes a real registration with a ticket, a QR code and a badge. Import works once an event is published, so it is not part of the free trial.
- 01
Match Your Columns
Upload an Excel or CSV file of up to 50,000 rows, such as an attendee list from Eventbrite, and match each column to a question.
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- 02
Check Every Row
Every row is checked against your forms and capacity before anything is saved, so nothing half-imports.
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- 03
Fix or Skip the Problems
Problems are listed by row, with a report to download. Fix them and upload again, or import the rows that passed.
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Every Way Data Leaves eventcloud. Nothing Held Back.
Live rows work on every seat today. The workbench is being built.
| Route | Detail |
|---|---|
| Attendee Export | Excel (.xlsx), every registration answer, by emailFilter by attendee type or search. |
| Orders Export | Excel (.xlsx), by emailFilter by order date, attendee type or search. Amounts are gross. |
| Export Size | Up to 10,000 orders per export, newest firstExport one attendee type at a time for bigger events. |
| Into Your Own Tools | Your CRM, mail tool or membership database: export, keep the columns you need, importExcel, Google Sheets and Numbers all open the file. |
| Session Attendee Lists | A spreadsheet for each sessionWho booked it, who has it with their ticket and who came in. |
| Exhibitor Lead Lists | Excel, exported by each exhibitor's repYou see totals, never the leads themselves. |
| Payment Records | In your own Stripe accountPayouts on your own Stripe schedule. |
| Stripe Product Sync | Tickets as products and prices in your Stripe accountA resync adds tickets made before you switched it on. |
| Net Revenue | On screen in Insights, per event |
| Your Own Analytics | Your GA4 measurement ID or Tag Manager container on each eventTag Manager loads on your own eventcloud address. |
| Attendee Import | Excel or CSV, up to 50,000 rows and 20 MBPublished events only, so not in the free trial. |
| Importing Again | Updates names and answers, never deletesA blank cell never wipes an answer. |
| Confirmations After Import | Sent when you choose, once per importNobody gets theirs twice. |
| Attendee Erasure | On request, by the ownerLeads exhibitors captured from them go too. Ticket and payment references stay, so the books still balance. |
| Consent Records | Each buyer's acceptance, with the exact wording they sawWhen you make the Terms and Policies agreement required. |
| After a Lapse | Event data kept for 30 daysA warning goes out seven days before deletion. Your organisation, members and billing history are kept. |
| Waiting Lists Sit Outside Erasure | A sign-up under the same email is held separately. |
| No Scheduled Exports | Run an export whenever you need a fresh one. |
| No Waiting-list or Promo Code Exports | Promo and partner leaderboards are in Insights. |
On the Workbench
- CSV ExportCSV alongside ExcelComing Soon
- Public API and WebhooksRead your data, and hear about new registrations as they happenComing Soon
- CRM SyncSalesforce, HubSpot and Dynamics, plus ZapierComing Soon
- Exportable InsightsThe Insights figures in a spreadsheetComing Soon
- Cross-event ReportingYour events compared side by sideComing Soon
- Analytics Tags That Wait for ConsentYour GA4 or Tag Manager loaded only after a visitor accepts cookiesComing Soon
- Data Processing AgreementA DPA you sign with us, with UK or EU hosting to matchComing Soon
The legal detail lives in our GDPR policy and privacy policy. Need data somewhere else today? Tell us where and we will show you the quickest route.
More on Money, Data and Team. Next Stop.
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Run an Export. In the Free Trial.
Unlimited events, registrations and attendees on every plan. Exports come with every seat, and nothing is priced per row.
- Every answer, a column each
- Your payments in your own Stripe
- Nothing priced per row