Lead Retrieval.
Send the Rental Scanners Home.
Lead retrieval comes with every seat: exhibitors scan attendees with their own phones, rate and qualify each lead, and export their leads to Excel.
- Reps scan the QR code on each attendee's badge or in their event app
- No charge from us per scanner or per lead
- Scans wait on the phone for up to 30 days
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- 1 to 5
- Rating on Every Lead
- Or switch to Quick Scan and rate the pile later.
- 10
- Questions Each Rep Writes
- Pick one, pick any or a short answer.
- 30 days
- Offline Queue
- Scans wait on the phone once the scanner is open.
- 08:00
- Leads Email, the Morning After
- In event time, once the scanner closes.
From the Booth to Excel. Six Screens, One Phone.
Real screens from the scanner in the event app, on a rep's own phone. Nothing to rent, nothing to plug in.
- 01
Agree the Rules Once
Before the first scan, each rep agrees to your rules and gives the name and company the people they scan will see.
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- 02
Write Your Own Questions
Up to 10 per rep: pick one, pick any or a short answer. The 1 to 5 rating is always on.
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- 03
Scan and Qualify
Scan the QR code on each attendee's badge or in their event app, or add a walk-up by hand, then rate the lead and tap through your questions.
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- 04
Add a Note
Up to 5,000 characters, so "call about the blue one" becomes a sentence a colleague can act on.
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- 05
Keep the Whole Lead
Name, job, company and email, the rating, every answer, the notes and when each scan happened.
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- 06
Download to Excel
My Leads has search, filters and a Download as Excel button. The leads email follows at 08:00 the morning after the scanner closes.
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Their Questions. Your Rules. Totals for You.
Lead retrieval stays off until you switch it on for an event, only the people you choose get a scanner, and the leads stay with the reps who captured them.
Every Rep Asks Their Own. Up to Ten.
Reps write their own qualifying questions on their phone, and only they see the answers. The 1 to 5 rating is always on, so even a rep who writes no questions still sorts the hot leads from the polite ones.
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Your Rules. Agreed Before the First Scan.
Write up to 10 short rules every rep agrees to before they scan; eventcloud adds one fixed line at the end. Then choose what a scan shares and whether attendees see who scanned them.
- What a scan shares: first name, last name and email unless you tick more
- Who Scanned Me: attendees see which companies scanned them, in the app and their portal
- Named people: a scanner for the sponsor's sales director, ticket or no ticket
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Totals for You. The Leads Stay with the Reps.
The Lead Capture dashboard shows people scanning, leads captured, attendees scanned and scans today, with leads by the hour and a row for every rep. What a rep wrote stays with the rep.
- By person: leads per day, with the company each rep gave
- Hands off: you can delete one rep's leads, never read or export them
- Exhibitors and Sponsors
- Sponsor ROI Reporting Coming Soon
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Hall Opens at Nine. Scanner Desk Opens at Ten.
Your exhibitors queued for a rented scanner, signed for it, paid for it per device and waited until after the show for the spreadsheet.
- queued at the scanner desk.
- paid per device, per day.
- left a scanner in a taxi.
- typed up business cards on the train.
- lost the charger by lunchtime.
- found the leads on a memory stick.
- emailed a spreadsheet nobody opened.
- asked the booth next door for a pen.
Include It. Or Sell It. Your Price, Your Stripe.
No charge from us per scanner or per lead. You decide whether exhibitors get it with their pass or buy it at checkout for a price you set. Exhibitors expect it: half of the 969 exhibitors surveyed for Freeman's 2025 trends report want lead retrieval devices in an all-inclusive package.
Switch It On.
Pick Who Gets It.
Turn the scanner on for the event, then choose who gets it: holders of the ticket types you pick, buyers of one of your add-ons, or named people by email.
- Per event: off until you switch it on
- Ticket types: those that ask for each attendee's details
- Booth packages: bundle it in, so nobody rents a scanner elsewhere
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Sell It at Checkout.
At a Price You Set.
Switch on selling, set a price per ticket and choose which passes can buy it. The money lands in your own Stripe account, and VAT follows your organisation setting.
- One per ticket: added for each named attendee
- No discounts: promo codes never apply to it
- At checkout only: it cannot be bought later
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An Extra, Right Where They Expect It.
Exhibitors add lead retrieval for each attendee in the extras step of checkout, under its own heading, beside your other add-ons.
- Refunds: refunding it removes the scanner and that rep's leads
Lead Retrieval. Every Detail, Every Limit.
| Capability | Detail |
|---|---|
| Where Reps Scan | The event app, on their own phonePhones only. Reps sign in with an emailed link. |
| What Reps Scan | They scan the QR code on each attendee's badge or in their event appOr add a visitor by hand. |
| Qualifying | A 1 to 5 rating, up to 10 questions per rep and notes of up to 5,000 charactersQuick Scan captures now and qualifies later. |
| No Signal | Scans wait on the phone for up to 30 daysOpen the scanner while you still have a connection; signing out clears the queue. |
| Exports | Each rep downloads their own leads to ExcelMy Leads also opens on any computer through the attendee portal. |
| Leads Email | 08:00 event time, the morning after the scanner closesThe scanner closes 24 hours after the event ends; leads stay readable. |
| Who Scanned Me | Attendees see which companies scanned them and what was sharedOn by default; you can switch it off. |
| Who Gets a Scanner | Ticket types, your add-ons or named peopleTicket types must ask for each attendee's details. |
| Selling It | An extra at checkout, one per ticket, at your priceNot sold after checkout; promo codes never apply. |
| Organiser View | Totals: people scanning, leads per rep per day, leads by the hourNever the leads themselves. |
| Languages | UK and US English, Spanish, German and French |
| Charge from eventcloud | None, per scanner or per lead |
| No CRM or API Push | Leads export to ExcelAny CRM can import the file. |
| One List per Rep | No shared company listEach rep holds and exports their own leads. |
On the Workbench
- Sponsor ROI ReportingWhat each sponsor's package deliveredComing Soon
- EU or UK Hosting and a DPAYour event data hosted in the EU or UKComing Soon
More for the Exhibition Floor. One Click Away.
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Give Every Booth a Scanner. Rent None of Them.
Unlimited events, registrations and attendees on every plan. Lead retrieval comes with every seat, with no charge from us per scanner or per lead.
- Scan, rate, qualify and export to Excel
- Include it with a pass or sell it at checkout
- Scans wait offline for up to 30 days