Your members expect a member rate and your treasurer expects the sums to add up. Member rates sit behind a members-only link, VAT is frozen onto every order and the money lands in the association's own Stripe account.
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For Membership Bodies
What the events team, the treasurer and the committee each ask, answered for today. Features still being built carry a Coming soon pill.
The member rate is the first thing members look for and the first thing non-members try.
Verify membership as people register, so the member rate goes to members and nobody else.
Today eventcloud does not check membership for you: the member rate sits behind a members-only private link or a member promo code, and the Excel export lets you reconcile against your member list.
The treasurer wants to know who can refund money, where it lands and how VAT was charged, preferably before the AGM asks.
Refunds are owner-only, VAT is frozen onto every order, every payment lands in the association's own Stripe account, and orders export to Excel for the auditor.
The committee wants to look, the treasurer wants the money view, and the volunteers just want the door.
Read-only and finance roles let committee members and the treasurer see what they need without editing events, with an audit trail of who changed what.
Today there are two roles, owner and member, and door volunteers need no account at all.
Members log CPD hours to keep their membership, and they would like the evidence before the renewal deadline.
Issue certificates of attendance and record CPD or CE credits for the sessions members attend.
Today, scan members in at each session's door and download its attendance list, with the time each person first came in, alongside the membership numbers your form collected.
The events team builds it, the treasurer counts it, the committee asks about it and members ring up about it. Here is what each gets today.
The annual conference, chapter meetings, training days and the AGM sit side by side as separate events, each with its own overview of tickets sold and revenue.
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Delegate fees settle straight into the association's own Stripe account, VAT is frozen onto each order as it stood at the time of sale, and Insights shows net revenue after the real Stripe fee.
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The owner keeps billing, members, domains and refunds, and members build and run events. Coming soon: read-only and finance roles, with an audit trail of who changed what.
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Resend their confirmation, edit their registration details, print their badge again or erase their personal data on request, all from the attendee record. Members can fix their own answers in the attendee portal too.
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Group rates before, badges at the kiosk, the AGM door, and the money already where it should be.
An employer booking several places on one pass in one order pays your lower group price on each, worked out at checkout.
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At the Badge Kiosk, members find their badge by ticket number, or by name or email if you switch that on, and correct a typo if you allow it.
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Volunteers scan members in at the door, a second scan shows when the first happened, and Insights counts check-ins and no-shows for the committee.
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Payments settle in the association's own Stripe account, and every order and attendee exports to Excel for the auditor.
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No tiers and no add-on list. Every seat gets all of it.
Match your spreadsheet's columns to your registration questions, and every row is checked against your forms and capacity before anything is saved.
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Every event of the year listed at your own eventcloud address, on every plan, trial included.
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Insights shows how many people are waiting for each pass, so you know before the next conference goes on sale.
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Answered for today. Where something is still being built, the answer starts with Coming soon.
Coming soon: member verification and member pricing at registration. Today eventcloud does not check membership for you: put the member rate behind a members-only private link or a member promo code, and reconcile against your member list from the Excel export.
Coming soon: read-only and finance roles. Today there are two roles: the owner, who keeps billing, member management and refunds, and members, who can run events. Door volunteers need no account at all.
Coming soon: invoices, pay by invoice, bank transfer and purchase orders. Today card payments go through Stripe's hosted checkout straight to your account; for buyers who must pay off-platform, capture a PO number on the form, hold the place and send them a payment link, or add them by hand once they have settled.
Partly. In the attendee portal, delegates download their tickets and correct their own answers, though not their email address. Handing a ticket to someone else is coming soon; until then your team changes the name or email on the order and resends the ticket.
You can build the whole event, rehearse checkout with Stripe test cards and rehearse check-in on a draft event for free; you subscribe when you are ready to publish. Free events, such as the AGM, get the same ticket PDFs, QR codes and confirmations as paid ones.
Unlimited events and members, every capability we ship on every seat, and fees straight into the association's own Stripe account.
