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eventcloud vs Zoho Backstage

Sell Out the Hall. Your Plan Does Not Notice.

Zoho Backstage sizes each plan by attendees per event, from 100 on Free to 5,000 on Ultimate, and charges for each attendee above the cap. eventcloud never counts attendees, registrations or events; the only thing we meter is your team. Competitor facts checked 27 October 2026. Sources and dates are listed below.

At a Glance

Their Plans Count Heads. Ours Count Your Team.

Zoho Backstage sizes each plan by attendees per event. eventcloud never counts the crowd.

eventcloud

Big or Unpredictable Crowds

Where It Shines

  • Attendees, registrations and events are never counted, so a sell-out never changes the plan
  • A ticket group per audience, each with its own form, price schedule and confirmation email
  • A self-service Badge Kiosk where visitors find their badge, correct their name if you allow it, and print
  • Insights forecasts final sales, shows net revenue after the real Stripe fee, and charts arrivals by hour on the day
  • Session doors scanned on any phone, with a running count against capacity
  • Forms, emails and PDF tickets in each delegate's language: UK or US English, Spanish, German or French

Our side, as it stands on 27 October 2026.

Zoho Backstage

Shows That Need More at the Door

Where It Shines

  • BadgeUp badges printed on demand at check-in or in bulk beforehand, with check-in and badging from the Free plan up S1, S3
  • Walk-ins sold a ticket at the door, and attendees checked out as they leave S3
  • Self check-in kiosks, and virtual and hybrid events as well as in-person S4
  • A floor planner for booth bookings and Exhibitor Pro lead scanning, on Premium S1, S4
  • Conditional fields per ticket class, an approval toggle, a ticket waitlist and offline payments S1, S2
  • Zoho CRM and webhooks on Premium, and an attendee app under your own brand on Ultimate S1

Where It Falls Short

  • Attendees capped per event by plan, from 100 on Free to 5,000 on Ultimate S1
  • Each attendee above the cap is charged, and Exhibitor Pro is counted per exhibitor S1
  • Lead capture, the floor planner and webhooks start on Premium S1

Checked 27 October 2026. Sources are listed below.

Side by Side

Fourteen Rows, Including the Seven Zoho Backstage Wins.

Grouped by stage, from forms to admin.

eventcloud Zoho Backstage
Registration
Forms per Attendee Type Tie Yes

A ticket group per audience, each with its own form, confirmation email and price schedule.

Yes

Form fields specific to each ticket class. S2

Checked

Conditional Fields (stronger: Zoho Backstage) Coming Soon

Show or hide questions based on earlier answers. Each audience already gets its own form. Need branching inside one? Tell us.

Yes

Rules that adapt each ticket class's form to earlier answers. S2

Checked

Approvals and Waitlists (stronger: Zoho Backstage) Coming Soon

Approve each registration before it is confirmed, and run a waitlist for sold-out tickets with releases you control. A waiting list on tickets not yet on sale already emails everyone the moment they open. Need either? Talk to us.

Yes

A registration approval toggle, and a ticket waitlist on Premium. S1 S2

Checked

Payments
Payment Gateways (stronger: Zoho Backstage) Partial

Card checkout straight into your own Stripe account, plus payment links that hold a seat. Using another gateway? Ask us.

Yes

Stripe, PayPal, Paytm, Authorize.Net, Razorpay and others. S2

Checked

Offline Payments (stronger: Zoho Backstage) Coming Soon

Delegates pay by invoice, bank transfer or purchase order. If your finance team needs it, let us know.

Yes

Offline payments. S2

Checked

VAT Frozen Onto Every Order Depends Yes

One organisation rate, inclusive or exclusive, frozen onto every order.

Not Confirmed

Ticket tax handling not stated on the pages we checked. S2

Checked

Onsite
Badge Design Tie Yes

Real millimetres on 4x6 inch, A6, A5, A4, Letter or custom stock, with live data from any registration question.

Yes

The BadgeUp designer, with check-in and badging from the Free plan up. S1 S3

Checked

Printing at Check-in Depends Yes

A Badge Kiosk on a laptop with the printer beside it: visitors type their ticket number, check the badge and print it, and printing checks them in.

Yes

On demand with one click during check-in. S3

Checked

Printing in Bulk (stronger: Zoho Backstage) Coming Soon

Print a whole group's badges in one go. Any single badge prints from the dashboard, and the kiosk prints each one as people arrive. Printing hundreds the night before? Drop us a line.

Yes

In bulk before the event. S3

Checked

Self Check-in Kiosks Tie Yes

Visitors check themselves in at the Badge Kiosk: they type their ticket number, or find themselves by name or email if you allow it, correct their name if you let them, then print.

Yes

Self check-in kiosks. S4

Checked

Exhibitors
Lead Capture Depends Yes

Exhibitors use their own phones to scan the QR code on each attendee's badge or in their event app, rate and qualify each lead, and export to Excel. No charge from us per scanner or per lead.

Yes

On Premium, with lead scanning in the Exhibitor Pro add-on, counted per exhibitor. S1

Checked

Floor Plan and Booths (stronger: Zoho Backstage) Coming Soon

Floor plans and stand sales. Exhibitor staff already register through a private ticket group. Selling stands this year? Get in touch.

Yes

A floor planner for booth bookings, on Premium. S1 S4

Checked

Data
Webhooks and API (stronger: Zoho Backstage) Partial

Coming soon: a data API with webhooks. The read-only Content API, which shows your published events on your own website, is live today. Excel exports carry every registration answer. Tell us what you want to connect.

Yes

Webhooks, listed on Premium. S1 S4

Checked

Admin
Attendees Uncounted (stronger: eventcloud) Yes

Team seats only. Attendees, registrations and events are never counted.

No

Capped per event by plan, with each extra attendee charged. S1

Checked

How to read it. Yes, Partial and No describe each platform today; Not confirmed means we could not confirm it from public sources on the date checked, never that it is missing. Coming soon marks what eventcloud is building now, and the row still goes to whoever does it today. Tell us if a fact has changed. Zoho, Zoho Backstage, BadgeUp and Exhibitor Pro are trademarks of their owners, used only to identify the products compared; eventcloud is not affiliated with Zoho Backstage.

What Gets Counted

What Each Platform Meters.

Zoho Backstage sizes its plans by attendees per event. eventcloud counts the people on your team.

eventcloud Counts

Team seats

Attendees, registrations and events are never counted.

Zoho Backstage Counts

Attendees per event

Free 100, Essentials 200, Premium 1,000, Ultimate 5,000, with each extra attendee charged and Exhibitor Pro counted per exhibitor S1.

What unlimited covers here, and the few limits that remain, is written out just below.

Unlimited, with the Small Print Printed Large.

The crowd can double. Here is what still has a limit, and why it is operational.

Unlimited events, registrations and attendees on every plan. We count team seats, not tickets, so your bill does not rise because your event sells out. The limits that do exist are operational, not commercial: 99 of one ticket type per order line, 10,000 orders per Excel export, five languages per event, and one subdomain and one sending domain per organisation.

The Headcount

Bigger Crowd, Same Plan.

On a plan sized by attendees per event, a sold-out hall is also a pricing decision. Here it is just a good day: the crowd grows and what we meter stays put, because we count your team.

  • A forecast for the sell-out: Insights projects final ticket sales from recent sales and shows how much capacity is gone, so you see the big day coming.
  • Net revenue you can check: revenue after the real Stripe fee, read from Stripe, for each event.
  • Arrivals by hour: on the day, Insights shows the check-in rate and arrivals by hour.
  • Session doors, counted: scan at a session's door and every device there shows a running count of admissions against its capacity.
Event insights showing tickets sold, gross and net revenue, average order value, refund rate, capacity sold and a sales forecast to the event date
Where the Facts Come From

Sources.

Every competitor fact on this page links here, with the date we checked it.

Competitor facts checked on .

  1. Source S1: Zoho Backstage pricing page (GBP) (opens in a new tab)Checked
  2. Source S2: Zoho Backstage event ticketing page (opens in a new tab)Checked
  3. Source S3: Zoho Backstage check-in and badging page (opens in a new tab)Checked
  4. Source S4: Zoho Backstage home page (opens in a new tab)Checked
Fair Questions

Zoho Backstage vs eventcloud, Answered.

How much does Zoho Backstage cost?

Zoho Backstage's UK pricing page lists Free (100 attendees per event), Essentials at £83 a month (200), Premium at £166 a month (1,000) and Ultimate at £333 a month (5,000), billed annually, with £0.40 for each additional attendee, £39 for each extra Exhibitor Pro, and local taxes on top (Zoho Backstage pricing page, checked 27 October 2026). eventcloud's price is on our pricing page, and it never counts attendees.

What happens when our event outgrows its attendee tier?

Nothing changes on our side. Unlimited events, registrations and attendees on every plan. We count team seats, not tickets, so your bill does not rise because your event sells out. The limits that do exist are operational, not commercial: 99 of one ticket type per order line, 10,000 orders per Excel export, five languages per event, and one subdomain and one sending domain per organisation.

Can eventcloud print badges at check-in like Zoho Backstage?

Yes. Turn a laptop and the printer beside it into a self-service Badge Kiosk: visitors type their ticket number, or find themselves by name or email if you switch that on, check the badge and print it, and printing checks them in. Start Edge or Chrome in kiosk mode on a Windows laptop, with the command on the Badge Kiosk page, and badges print with no dialog. Coming soon: printing a whole group's badges in one go from the dashboard. Need it for your show? Tell us.

Can exhibitors scan leads?

Yes. Lead retrieval comes with every seat: exhibitors use their own phones to scan the QR code on each attendee's badge or in their event app, rate and qualify each lead, and export their leads to Excel. No charge from us per scanner or per lead. You decide whether exhibitors get it with their pass or buy it at checkout for a price you set. Zoho Backstage includes lead capture on Premium, with lead scanning in its Exhibitor Pro add-on.

Does eventcloud have conditional fields?

Coming soon: show or hide questions based on earlier answers. Need branching for your next event? Let us know. Each ticket group has its own form, so each audience is asked only what applies to it, over as many pages as you like.

Can we try eventcloud for free?

Yes. You can build the whole event, rehearse checkout with Stripe test cards and rehearse check-in on a draft event for free; you subscribe when you are ready to publish. Free events get the same ticket PDFs, QR codes and confirmations as paid ones.

Keep Comparing
Registration, Badges and Check-in

Sell Out the Hall.
Keep the Same Plan.

Build the event, design the badges and rehearse the door on a draft event, with no attendee count anywhere in sight.

  • Build and rehearse free
  • Attendees never counted
  • Billed monthly, cancel any time

Get in Touch. Let's Talk Events.